BG视讯

国务院办公厅关于印发进一步

深化“互联网+政务BG视讯”推进政务BG视讯“一网、

一门、一次”改革实施方案的通知

国办发〔2018〕45号

gesheng、zizhiqu、zhixiashirenminzhengfu，guowuyuangebuwei、gezhishujigou:

《jinyibushenhua“hulianwang+zhengwubgshixun”tuijinzhengwubgshixun“yiwang、yimen、yici”gaigeshishifangan》yijingguowuyuantongyi，xianyinfajinimen，qingrenzhenguanchezhixing。

guowuyuanbangongting           

2018nian6yue10ri          

（cijiangongkaifabu）

进一步深化“互联网+政务BG视讯”

推进政务BG视讯“一网、一门、一次”改革实施方案

BG视讯jinyibushenhua“hulianwang+zhengwubgshixun”，chongfenyunyongxinxihuashouduanjiejueqiyehequnzhongfanyingqiangliedebanshinan、banshiman、banshifandewenti，shidangzhongyang、guowuyuanzuochudezhongdajuecebushu。weijiakuaituijinzhengwubgshixun“yiwangtongban”heqiyequnzhongbanshi“zhijinyishanmen”、“zuiduopaoyici”，genjudangzhongyang、guowuyuanguanyutuijinshenpibgshixunbianminhua、“hulianwang+zhengwubgshixun”、zhengwuxinxixitongzhenghegongxiangdengzhongyaogongzuobushu，zhidingbenshishifangan。

一、发展现状和总体要求

BG视讯dangdeshibadayilai，yixijinpingtongzhiweihexindedangzhongyanggaoduzhongshiyixinxihuatuijinguojiazhilitixihezhilinenglixiandaihua，qiangdiaoyaojiakuaituidongdianzizhengwu，datongxinxibilei，goujianquanliuchengyitihuazaixianbgshixunpingtai，zhulibgshixunrenminmanyidebgshixunxingzhengfu。guowuyuanjiang“hulianwang+zhengwubgshixun”zuoweishenhua“fangguanfu”gaigedeguanjianhuanjie，zhuanmenyinfawenjian，zuochuquanmianbushu。yixiebumenhedifangjijitansuo，shenrutuijin“hulianwang+zhengwubgshixun”，jiaqiangxinxigongxiang，youhuazhengwuliucheng，yipidudiannandianwentidedaochubujiejue，bgshixunchuangxindianxingbuduanyongxian，yinlingzhengwubgshixunchuangxingaigebuduanqudexinchengxiao。tongshiyeyingkandao，muqianzhengwubgshixun“yiwangtongban”、“zhijinyishanmen”、“zuiduopaoyici”denggaigerengshijubuquyuhebufenlingyudetansuoshijian，bushaodiqu、bumen、lingyurengdaliangcunzaikunraoqiyequnzhongde“banzhengduo、banshinan”dengxianxiang，yugoujianfangbiankuaijie、gongpingpuhui、youzhigaoxiaodewangshangzhengwubgshixuntiximubiaoxiangbirengyoujiaodachaju。

minzhisuowang，gaigesuoxiang。dangdeshijiudaduijueshengquanmianjianchengxiaokangshehui、kaiqiquanmianbgshixunshehuizhuyixiandaihuaguojiaxinzhengchengzuochulequanmianbushu。yaoshenruguanchedangdeshijiudaheshijiujieerzhong、sanzhongquanhuijingshen，yixijinpingxinshidaizhongguoteseshehuizhuyisixiangweizhidao，laogushuliheguancheluoshixinfazhanlinian，shenhua“fangguanfu”gaige，jinyibutuijin“hulianwang+zhengwubgshixun”，jiakuaigoujianquanguoyitihuawangshangzhengwubgshixuntixi，tuijinkuacengji、kuadiyu、kuaxitong、kuabumen、kuayewudexietongguanlihebgshixun，tuidongqiyehequnzhongbanshixianshang“yiwangtongban”（yiwang），xianxia“zhijinyishanmen”（yimen），xianchangbanli“zuiduopaoyici”（yici），rangqiyehequnzhongdaozhengfubanshixiang“wanggou”yiyangfangbian。

二、基本原则和工作目标

（一）基本原则。

需求导向、聚焦问题、分类施策。坚持以人民为中心的发展思想，聚焦企业和群众办事的难点、政务BG视讯的堵点和痛点，因事制宜，对各类办事事项分别提出有针对性的推进方案，不断满足人民群众的需求。

重点先行、总结经验、加快推广。BG视讯选择与企业和群众生产生活关系最密切的重点领域和办理量大的高频事项，分阶段、分步骤推进，总结各地政务BG视讯工作成功经验和创新做法，加强成果复制和宣传推广，形成高效有序推进局面。

整合共享、优化流程、创新BG视讯。坚持联网通办是原则、孤网是例外，政务BG视讯上网是原则、不上网是例外，加强政务信息资源跨层级、跨地域、跨系统、跨部门、跨业务互联互通和协同共享。运用互联网、大数据、人工智能等信息技术，通过技术创新和流程再造，增强综合BG视讯能力，进一步提升政务BG视讯效能。

统筹推进、条块结合、上下联动。注重政府管理和BG视讯的系统性、整体性，加强行业主管部门业务指导和政策支持，充分调动地方政府的积极性和主动性，加强制度衔接，有效整合各方资源，促进纵横协同、上下联动，构建一体化联合推进机制，提升协同BG视讯能力和综合管理水平。

（二）工作目标。

BG视讯dao2018niandi，“yiwang、yimen、yici”gaigechujianchengxiao，xianjindiquchenggongjingyanzaiquanguofanweineidedaoyouxiaotuiguang。zai“yiwangtongban”fangmian，shengjizhengwubgshixunshixiangwangshangkebanlvbudiyu80%，shixianjizhengwubgshixunshixiangwangshangkebanlvbudiyu50%；zai“zhijinyishanmen”fangmian，shixianjizhengwubgshixunshixiangjinzhuzonghexingshitizhengwudatingbilibudiyu70%，50%yishangzhengwubgshixunshixiangshixian“yichuang”fenleishouli；zai“zuiduopaoyici”fangmian，qiyehequnzhongdaozhengfubanshitigongdecailiaojianshao30%yishang，shengshixiangeji30gegaopinshixiangshixian“zuiduopaoyici”。

dao2019niandi，zhongdianlingyuhegaopinshixiangjibenshixian“yiwang、yimen、yici”。zai“yiwangtongban”fangmian，shengjizhengwubgshixunshixiangwangshangkebanlvbudiyu90%，shixianjizhengwubgshixunshixiangwangshangkebanlvbudiyu70%；zai“zhijinyishanmen”fangmian，chuduichangdiyouteshuyaoqiudeshixiangwai，zhengwubgshixunshixiangjinzhuzonghexingshitizhengwudatingjibenshixian“yingjinbijin”，70%yishangzhengwubgshixunshixiangshixian“yichuang”fenleishouli；zai“zuiduopaoyici”fangmian，qiyehequnzhongdaozhengfubanshitigongdecailiaojianshao60%yishang，shengshixiangeji100gegaopinshixiangshixian“zuiduopaoyici”。

三、以整合促便捷，推进线上“一网通办”

BG视讯anzhaozhengwubgshixun“yiwangtongban”deyaoqiu，jiakuaibgshixunguojia、sheng、shisanjihuliandewangshangzhengwubgshixunpingtaitixi，tuidongzhengwubgshixun“yicidenglu、quanwangtongban”，dafutigaozhengwubgshixunbianjiexing。

（一）整合构建全国一体化网上政务BG视讯平台。

anzhaodangzhongyang、guowuyuanguanyutuijinshenpibgshixunbianminhuayouguanyaoqiu，jiaqiangdingcengsheji，jiakuaigoujianyiguojiazhengwubgshixunpingtaiweishuniu、yigediqugebumenwangshangzhengwubgshixunpingtaiweijichudequanliuchengyitihuazaixianbgshixunpingtai。jiaqianggesheng（zizhiqu、zhixiashi）pingtaiyitihua、guifanhuabgshixun。zhenghegejizhengfubumenfensandezhengwubgshixunziyuanhewangshangbgshixunrukou，jiakuaituidonggejizhengfubumenyewuxinxixitongjierubenjihuoshangjizhengwubgshixunpingtai。yituoguojiazhengwubgshixunpingtaiweiquanguogediqugebumenwangshangzhengwubgshixuntigonggonggongrukou、gonggongtongdaohegonggongzhicheng，shixianquanguowangshangzhengwubgshixuntongyishimingshenfenrenzheng，rangqiyehequnzhongwangshangbanshi“yicirenzheng、quanguomanyou”。fahuihaozhongguozhengfuwangzongmenhuzuoyong。

（二）推动更多政务BG视讯事项网上办理。

qieshitigaozhengwubgshixunshixiangwangshangbanlibili，chufalvfaguilingyouguidinghuoshemidengwai，yuanzeshanggejizhengwubgshixunshixiangjunyingnaruwangshangzhengwubgshixunpingtaibanli，binganzhaoguojiazhengwubgshixunpingtaixiangguanbiaozhunguifanzuzhishishi。genjutuijinshenpibgshixunbiaozhunhuayouguanyaoqiu，tuidonggediqugebumenwangshangzhengwubgshixunpingtaibiaozhunhuabgshixunhehulianhutong，shixianzhengwubgshixuntongyishixiang、tongyibiaozhun、tongyibianma。tuozhanwangshangbanshiguangduheshendu，yanzhangwangshangbanshiliantiao，shixiancongwangshangzixun、wangshangshenbaodaowangshangyushen、wangshangbanli、wangshangfankui“yingshangjinshang、quanchengzaixian”。

（三）拓展政务BG视讯移动应用。

BG视讯tuidongzhengwubgshixunxiang“liangweiyiduan”dengyanshentuozhan，weiqunzhongtigongduoyangxing、duoqudao、bianlihuabgshixun。jieheguojiazhengwubgshixunpingtaibgshixun，jiaqiangheguifanzhengwubgshixunyidongyingyongbgshixunguanli，tuidonggengduozhengwubgshixunshixiangtigongyidongduanbgshixun。diaodongshehuiziyuanliliang，gulikaizhandisanfangbianminbgshixunyingyong。jiaqiangzhengwuxinmeitijianguan，tishengbgshixunshuiping。

四、以集成提效能，推进线下“只进一扇门”

BG视讯yiqiyehequnzhongbanshi“zhijinyishanmen”weimubiao，dalituixingzhengwubgshixunjizhongbanli，shixian“duomen”bian“yimen”，cujinzhengwubgshixunxianshangxianxiajichengronghe，buduantishengzhengfubgshixunxiaoneng。

（一）推动实体大厅“多门”变“一门”。

youhuatishengzhengwubgshixundating“yizhanshi”gongneng，wanshansheng、shi、xian、xiangzhenzonghexingzhengwudatingjizhongbgshixunmoshi，tuidongjiangchuizhiguanlibumenzaibenxingzhengquyubanlidezhengwubgshixunshixiangnaruzonghexingzhengwudatingjizhongbanli，jiakuaishixian“qiantaizongheshouli、houtaifenleishenpi、zonghechuangkouchujian”，shixianqiyehequnzhongbixudaoxianchangbanlideshixiang“zhijinyishanmen”。chuyinanquandengteshuyuanyinwai，yuanzeshangbuzaibaoliugedizhengfubumendandushelidebgshixundating。

（二）推动线上线下集成融合。

yituowangshangzhengwubgshixunpingtai，shishihuiruwangshangshenbao、paiduiyuyue、xianchangpaiduijiaohao、bgshixunpingjia、shixiangshouli、shenpi（shencha）jieguoheshenpizhengzhaodengxinxi，shixianxianshangxianxiagongnenghubu、wufengxianjie、quanguochengliuhen，weiqiyehequnzhongbanshixianxia“zhijinyishanmen”tigongyoulizhicheng。

五、以创新促精简，让企业和群众“最多跑一次”

yiqiyehequnzhongbanshi“shaopaotui”weimubiao，shulibixudaoxianchangbanlishixiangde“zuiduopaoyici”mulu，jingjianbanshihuanjiehecailiao，tuidongzhengwubgshixunrukouquanmianxiangjicengyanshen，lizhengshixianqiyehequnzhongbanshi“zuiduopaoyici”。

（一）大力推进减材料、减环节。

zhengheshejiduobumenshixiangdegongxingcailiao，tuiguangduoyewushenqingbiaoxinxifuyong，tongguo“yibiaoshenqing”jiangqiyehegerenjibenxinxicailiaoyicishouqi、houxufanfushiyong，jianshaozhongfutianxiehezhongfutijiao。chongfenyituowangshangzhengwubgshixunpingtai，yiyuqiyeshengchanjingying、qunzhongshengchanshenghuomiqiexiangguandezhongdianlingyuhebanliliangdadegaopinshixiangweizhongdian，tongguoyouhuabanshixitong、jianhuabanshicailiao、jingjianbanshihuanjie，ranggengduozhengwubgshixunshixiang“zuiduopaoyici”。

（二）推进“最多跑一次”向基层延伸。

BG视讯anzhaotuijinshenpibgshixunbianminhua“mashangban、wangshangban、jiujinban、yiciban”deyaoqiu，jiaqiangxiangzhen（jiedao）bianminbgshixunzhongxin、cunzhuang（shequ）bgshixunzhandianbgshixun，tuidongjiyuhulianwang、zizhuzhongduan、yidongzhongduandezhengwubgshixunrukouquanmianxiangjicengyanshen，dazaojiceng“yizhanshi”zonghebianminbgshixunpingtai，jinyibutigaojicengxiangyingqunzhongsuqiuheweiminbgshixundenengli，tuidongshixian“zuiduopaoyici”shengshixianxiangcunquanfugai。

六、以共享筑根基，让“数据多跑路”

（一）建立完善全国数据共享交换体系。

goujianquanguotongyi、duojihuliandeshujugongxiangjiaohuanpingtaitixi，qianghuapingtaigongneng、wanshanguanliguifan，shiqijubeikuacengji、kuadiyu、kuaxitong、kuabumen、kuayewudeshujudiaodunengli。anzhao“tongyishouli、pingtaishouquan”deyuanze，jianlishujugongxiangshouquanjizhi。duiyuwutiaojiangongxiangqiebgshixunjiekoubuxuyaoguankongcanshudeshuju，youpingtaizhijietigong；duiyuyoutiaojiangongxiang，huozhewutiaojiangongxiangdanbgshixunjiekouxuyaoguankongcanshudeshuju，youpingtaituisongjibumenshouli。jianlixianqifankuijizhi，duiyushujuxuqiushenqing，pingtaiguanlibumenyingyu3gegongzuorineiwanchengshenqingguifanxingshencha，bingtongguopingtaihuifushouliyijian，buyushoulideyinghuifuyuanyin；youpingtaizhijietigongdeshuju，yingyushoulihou3gegongzuorineitigong；youbumenshoulideshuju，shujutigongbumenyingzaishoulihou10gegongzuorineiwanchengshenpi。

（二）加快完善政务数据资源体系。

zunxun“yishuyiyuan、duoyuanxiaohe、dongtaigengxin”yuanze，gejizhengfuyaogoujianbingwanshanzhengwushujuziyuantixi，chixuwanshanshujuziyuanmulu，dongtaigengxinzhengwushujuziyuan，buduantishengshujuzhiliang，kuodagongxiangfugaimian，tigaobgshixunkeyongxing。wanshanshujugongxiangzerenqingdanjizhi，jinyibumingquegebumengongxiangzeren，zailuoshiguowuyuanbumendiyipishujugongxiangzerenqingdandejichushang，zhidingfabudierpishujugongxiangzerenqingdan，xinzengtuozhan1000xiangshujugongxiangbgshixun，jiaqiangshujugongxiangbgshixunyunxingjiance，quanmianqinglibingzhizhijinxiangtedingqiye、shehuizuzhikaifanggonggongshujudexingwei。

（三）做好政务信息系统改造对接。

anzhaosheibgshixunxitong、sheifuzeduijiedeyuanze，gejizhengwubumenyaojiakuaigaizaoziyoudekuacengjichuizhiyewuxinxixitong，bingyugejizhengwubgshixunpingtaiduijie，shixiankuacengji、kuadiyu、kuaxitong、kuabumen、kuayewushujuhulianhutong，bimianshujuheyewu“liangzhangpi”，jianshaozaibutongxitongzhongzhongfuluru，tigaojicengchuangkougongzuoxiaolv。gejizhengwuxinxihuabgshixunxiangmushenpibumenheyunweijingfeishenpibumenyaolianhejianlizhengwuxinxixitongqingdanzhidu，jiaqiangqingdanshiguanli，duiyuweianyaoqiujinxinggaizaoduijiede，bushenpixinxiangmu，bubofuyunweijingfei。yuanzeshangbuzaipizhundangebumenbgshixungulixinxixitong。

（四）推进事中事后监管信息“一网通享”。

BG视讯jijituijinkuabumen“shuangsuiji、yigongkai”jianguanxinxigongxiang，yituo“xinyongzhongguo”wangzhanheguojiaqiyexinyongxinxigongshixitong，tigongdengjibeian、xingzhengxuke、xingzhengchufa、jingyingyichangminglu、yanzhongweifashixinqiyemingdan、jiandujiancha、zhiliangchoujiandengxinyongxinxichaxunhegongxiangbgshixun。tuijinshizhongshihoujianguanxinxiyuzhengwubgshixunshenduronghe，zhengheshichangjianguanxiangguanshujuziyuan，jiaqiangduishichanghuanjingdedashujujiancefenxiheyuceyujing，tuijinxianshangxianxiayitihuajianguan。

（五）加强数据共享安全保障。

BG视讯yifajiaqiangyinsidengxinxibaohu。yanjiuzhengwuxinxiziyuanfenleifenjizhidu，zhidingshujuanquanguanlibanfa，mingqueshujucaiji、chuanshu、cunchu、shiyong、gongxiang、kaifangdenghuanjieanquanbaozhangdecuoshi、zerenzhutihejutiyaoqiu。tigaoguojiadianzizhengwuwaiwang、guojiashujugongxiangjiaohuanpingtaiheguojiazhengwubgshixunpingtaideanquanfanghunengli。tuijinzhengwuxinxiziyuangongxiangfengxianpingguheanquanshencha，qianghuayingjiyuanguanli，qieshizuohaoshujuanquanshijiandeyingjichuzhi。

七、保障措施

（一）建立健全“一网通办”的标准规范。

yanjiuzhidingrenkou、faren、dianzizhengzhaodengjichushujugongxiangdeguojiabiaozhun。jiakuaiwanchengdianzizhengzhaoku、renkouzongheku、farenzongheku、gonggongxinyongkudengguifanbianzhigongzuo，jiakuaidianzizhengzhaoyingyongtuiguanghekuabumen、kuaquyuhurengongxiang。jianlijianquanzhengwuxinxiziyuanshujucaiji、shujuzhiliang、mulufenleiguanli、gongxiangjiaohuanjiekou、gongxiangjiaohuanbgshixun、pingtaiyunxingguanlidengfangmiandebiaozhun。

（二）加快完善相关法规制度。

gebumenyaozhuajinshuli“hulianwang+zhengwubgshixun”jixudeyijiyukaizhan“yiwangtongban”buxiangshiyingdefalvfaguiheguizhangzhidu，jiakuaituidongligaifei。tuidongzhidingwanshanxinxibaohudefalvzhidu，qieshibaohuzhengwuxinxiziyuanshiyongguochengzhongdegerenyinsiheshangyemimi。yanjiuzhidingzhengwubgshixunshixiangdianziwenjianguidangguifan，tuidongkaizhanxiangguanshidian，zhubuxiaochudianzihuaguidangdefaguizhiduzhangai。

（三）建立监督举报投诉机制。

yituozhongguozhengfuwangjigedizhengfuwangzhan、gejizhengwubgshixunpingtai、zhengwubgshixunrexiandeng，changtonghudongqudao，fangbianqunzhongzixunbanshihetousujubao，jieshouqunzhongjiandu。jianlizhengwubgshixunjubaotousupingtai，tongyishouliqiyehequnzhongduiweishixianzhengwubgshixun“yiwangtongban”、banshibubianlidengtuchuwentidejubaotousu，bingjishikaizhanhechachuli。

（四）开展百项问题疏解和百佳案例推广行动。

kaizhanbaixiangwentishujiexingdong，jujiaoqiyehequnzhongguanzhudeshenfenhejiaoyuzhengming、shangshibgshixun、shebaodibao、jiuyechuangye、juzhuhujidengfangmiandedudiannandianwenti，xingchengfenjifugai、redianjujiaodebaixiangwentiqingdan，zhuxiangyanjiujiejue。kaizhanbaijiaanlituiguangxingdong，shenrufenxizongjiexianjinjingyan，tongchouzuzhiduikoubangfugongzuo，tuidongbaijiaanlixianjinjingyanfuzhiluodi。

BG视讯gediqu、gebumenyaorenzhenguancheluoshidangzhongyang、guowuyuanjuecebushuhetuijinshenpibgshixunbianminhuadeyaoqiu，cengcengyashizeren，jiaqiangtongchouxiediao，jieheshijijingxinzuzhiluoshibenshishifangan，tuidong“hulianwang+zhengwubgshixun”qudegengdashixiao。