BG视讯

国务院办公厅关于印发进一步

深化“互联网+政务BG视讯”推进政务BG视讯“一网、

一门、一次”改革实施方案的通知

国办发〔2018〕45号

GESHENG、ZIZHIQU、ZHIXIASHIRENMINZHENGFU，GUOWUYUANGEBUWEI、GEZHISHUJIGOU:

BG视讯《JINYIBUSHENHUA“HULIANWANG+ZHENGWUBGSHIXUN”TUIJINZHENGWUBGSHIXUN“YIWANG、YIMEN、YICI”GAIGESHISHIFANGAN》YIJINGGUOWUYUANTONGYI，XIANYINFAJINIMEN，QINGRENZHENGUANCHEZHIXING。

GUOWUYUANBANGONGTING           

2018NIAN6YUE10RI          

（CIJIANGONGKAIFABU）

进一步深化“互联网+政务BG视讯”

推进政务BG视讯“一网、一门、一次”改革实施方案

JINYIBUSHENHUA“HULIANWANG+ZHENGWUBGSHIXUN”，CHONGFENYUNYONGXINXIHUASHOUDUANJIEJUEQIYEHEQUNZHONGFANYINGQIANGLIEDEBANSHINAN、BANSHIMAN、BANSHIFANDEWENTI，SHIDANGZHONGYANG、GUOWUYUANZUOCHUDEZHONGDAJUECEBUSHU。WEIJIAKUAITUIJINZHENGWUBGSHIXUN“YIWANGTONGBAN”HEQIYEQUNZHONGBANSHI“ZHIJINYISHANMEN”、“ZUIDUOPAOYICI”，GENJUDANGZHONGYANG、GUOWUYUANGUANYUTUIJINSHENPIBGSHIXUNBIANMINHUA、“HULIANWANG+ZHENGWUBGSHIXUN”、ZHENGWUXINXIXITONGZHENGHEGONGXIANGDENGZHONGYAOGONGZUOBUSHU，ZHIDINGBENSHISHIFANGAN。

一、发展现状和总体要求

BG视讯DANGDESHIBADAYILAI，YIXIJINPINGTONGZHIWEIHEXINDEDANGZHONGYANGGAODUZHONGSHIYIXINXIHUATUIJINGUOJIAZHILITIXIHEZHILINENGLIXIANDAIHUA，QIANGDIAOYAOJIAKUAITUIDONGDIANZIZHENGWU，DATONGXINXIBILEI，GOUJIANQUANLIUCHENGYITIHUAZAIXIANBGSHIXUNPINGTAI，ZHULIBGSHIXUNRENMINMANYIDEBGSHIXUNXINGZHENGFU。GUOWUYUANJIANG“HULIANWANG+ZHENGWUBGSHIXUN”ZUOWEISHENHUA“FANGGUANFU”GAIGEDEGUANJIANHUANJIE，ZHUANMENYINFAWENJIAN，ZUOCHUQUANMIANBUSHU。YIXIEBUMENHEDIFANGJIJITANSUO，SHENRUTUIJIN“HULIANWANG+ZHENGWUBGSHIXUN”，JIAQIANGXINXIGONGXIANG，YOUHUAZHENGWULIUCHENG，YIPIDUDIANNANDIANWENTIDEDAOCHUBUJIEJUE，BGSHIXUNCHUANGXINDIANXINGBUDUANYONGXIAN，YINLINGZHENGWUBGSHIXUNCHUANGXINGAIGEBUDUANQUDEXINCHENGXIAO。TONGSHIYEYINGKANDAO，MUQIANZHENGWUBGSHIXUN“YIWANGTONGBAN”、“ZHIJINYISHANMEN”、“ZUIDUOPAOYICI”DENGGAIGERENGSHIJUBUQUYUHEBUFENLINGYUDETANSUOSHIJIAN，BUSHAODIQU、BUMEN、LINGYURENGDALIANGCUNZAIKUNRAOQIYEQUNZHONGDE“BANZHENGDUO、BANSHINAN”DENGXIANXIANG，YUGOUJIANFANGBIANKUAIJIE、GONGPINGPUHUI、YOUZHIGAOXIAODEWANGSHANGZHENGWUBGSHIXUNTIXIMUBIAOXIANGBIRENGYOUJIAODACHAJU。

BG视讯MINZHISUOWANG，GAIGESUOXIANG。DANGDESHIJIUDADUIJUESHENGQUANMIANJIANCHENGXIAOKANGSHEHUI、KAIQIQUANMIANBGSHIXUNSHEHUIZHUYIXIANDAIHUAGUOJIAXINZHENGCHENGZUOCHULEQUANMIANBUSHU。YAOSHENRUGUANCHEDANGDESHIJIUDAHESHIJIUJIEERZHONG、SANZHONGQUANHUIJINGSHEN，YIXIJINPINGXINSHIDAIZHONGGUOTESESHEHUIZHUYISIXIANGWEIZHIDAO，LAOGUSHULIHEGUANCHELUOSHIXINFAZHANLINIAN，SHENHUA“FANGGUANFU”GAIGE，JINYIBUTUIJIN“HULIANWANG+ZHENGWUBGSHIXUN”，JIAKUAIGOUJIANQUANGUOYITIHUAWANGSHANGZHENGWUBGSHIXUNTIXI，TUIJINKUACENGJI、KUADIYU、KUAXITONG、KUABUMEN、KUAYEWUDEXIETONGGUANLIHEBGSHIXUN，TUIDONGQIYEHEQUNZHONGBANSHIXIANSHANG“YIWANGTONGBAN”（YIWANG），XIANXIA“ZHIJINYISHANMEN”（YIMEN），XIANCHANGBANLI“ZUIDUOPAOYICI”（YICI），RANGQIYEHEQUNZHONGDAOZHENGFUBANSHIXIANG“WANGGOU”YIYANGFANGBIAN。

二、基本原则和工作目标

（一）基本原则。

需求导向、聚焦问题、分类施策。坚持以人民为中心的发展思想，聚焦企业和群众办事的难点、政务BG视讯的堵点和痛点，因事制宜，对各类办事事项分别提出有针对性的推进方案，不断满足人民群众的需求。

重点先行、总结经验、加快推广。选择与企业和群众生产生活关系最密切的重点领域和办理量大的高频事项，分阶段、分步骤推进，总结各地政务BG视讯工作成功经验和创新做法，加强成果复制和宣传推广，形成高效有序推进局面。

整合共享、优化流程、创新BG视讯。坚持联网通办是原则、孤网是例外，政务BG视讯上网是原则、不上网是例外，加强政务信息资源跨层级、跨地域、跨系统、跨部门、跨业务互联互通和协同共享。运用互联网、大数据、人工智能等信息技术，通过技术创新和流程再造，增强综合BG视讯能力，进一步提升政务BG视讯效能。

统筹推进、条块结合、上下联动。注重政府管理和BG视讯的系统性、整体性，加强行业主管部门业务指导和政策支持，充分调动地方政府的积极性和主动性，加强制度衔接，有效整合各方资源，促进纵横协同、上下联动，构建一体化联合推进机制，提升协同BG视讯能力和综合管理水平。

（二）工作目标。

DAO2018NIANDI，“YIWANG、YIMEN、YICI”GAIGECHUJIANCHENGXIAO，XIANJINDIQUCHENGGONGJINGYANZAIQUANGUOFANWEINEIDEDAOYOUXIAOTUIGUANG。ZAI“YIWANGTONGBAN”FANGMIAN，SHENGJIZHENGWUBGSHIXUNSHIXIANGWANGSHANGKEBANLVBUDIYU80%，SHIXIANJIZHENGWUBGSHIXUNSHIXIANGWANGSHANGKEBANLVBUDIYU50%；ZAI“ZHIJINYISHANMEN”FANGMIAN，SHIXIANJIZHENGWUBGSHIXUNSHIXIANGJINZHUZONGHEXINGSHITIZHENGWUDATINGBILIBUDIYU70%，50%YISHANGZHENGWUBGSHIXUNSHIXIANGSHIXIAN“YICHUANG”FENLEISHOULI；ZAI“ZUIDUOPAOYICI”FANGMIAN，QIYEHEQUNZHONGDAOZHENGFUBANSHITIGONGDECAILIAOJIANSHAO30%YISHANG，SHENGSHIXIANGEJI30GEGAOPINSHIXIANGSHIXIAN“ZUIDUOPAOYICI”。

DAO2019NIANDI，ZHONGDIANLINGYUHEGAOPINSHIXIANGJIBENSHIXIAN“YIWANG、YIMEN、YICI”。ZAI“YIWANGTONGBAN”FANGMIAN，SHENGJIZHENGWUBGSHIXUNSHIXIANGWANGSHANGKEBANLVBUDIYU90%，SHIXIANJIZHENGWUBGSHIXUNSHIXIANGWANGSHANGKEBANLVBUDIYU70%；ZAI“ZHIJINYISHANMEN”FANGMIAN，CHUDUICHANGDIYOUTESHUYAOQIUDESHIXIANGWAI，ZHENGWUBGSHIXUNSHIXIANGJINZHUZONGHEXINGSHITIZHENGWUDATINGJIBENSHIXIAN“YINGJINBIJIN”，70%YISHANGZHENGWUBGSHIXUNSHIXIANGSHIXIAN“YICHUANG”FENLEISHOULI；ZAI“ZUIDUOPAOYICI”FANGMIAN，QIYEHEQUNZHONGDAOZHENGFUBANSHITIGONGDECAILIAOJIANSHAO60%YISHANG，SHENGSHIXIANGEJI100GEGAOPINSHIXIANGSHIXIAN“ZUIDUOPAOYICI”。

三、以整合促便捷，推进线上“一网通办”

ANZHAOZHENGWUBGSHIXUN“YIWANGTONGBAN”DEYAOQIU，JIAKUAIBGSHIXUNGUOJIA、SHENG、SHISANJIHULIANDEWANGSHANGZHENGWUBGSHIXUNPINGTAITIXI，TUIDONGZHENGWUBGSHIXUN“YICIDENGLU、QUANWANGTONGBAN”，DAFUTIGAOZHENGWUBGSHIXUNBIANJIEXING。

（一）整合构建全国一体化网上政务BG视讯平台。

ANZHAODANGZHONGYANG、GUOWUYUANGUANYUTUIJINSHENPIBGSHIXUNBIANMINHUAYOUGUANYAOQIU，JIAQIANGDINGCENGSHEJI，JIAKUAIGOUJIANYIGUOJIAZHENGWUBGSHIXUNPINGTAIWEISHUNIU、YIGEDIQUGEBUMENWANGSHANGZHENGWUBGSHIXUNPINGTAIWEIJICHUDEQUANLIUCHENGYITIHUAZAIXIANBGSHIXUNPINGTAI。JIAQIANGGESHENG（ZIZHIQU、ZHIXIASHI）PINGTAIYITIHUA、GUIFANHUABGSHIXUN。ZHENGHEGEJIZHENGFUBUMENFENSANDEZHENGWUBGSHIXUNZIYUANHEWANGSHANGBGSHIXUNRUKOU，JIAKUAITUIDONGGEJIZHENGFUBUMENYEWUXINXIXITONGJIERUBENJIHUOSHANGJIZHENGWUBGSHIXUNPINGTAI。YITUOGUOJIAZHENGWUBGSHIXUNPINGTAIWEIQUANGUOGEDIQUGEBUMENWANGSHANGZHENGWUBGSHIXUNTIGONGGONGGONGRUKOU、GONGGONGTONGDAOHEGONGGONGZHICHENG，SHIXIANQUANGUOWANGSHANGZHENGWUBGSHIXUNTONGYISHIMINGSHENFENRENZHENG，RANGQIYEHEQUNZHONGWANGSHANGBANSHI“YICIRENZHENG、QUANGUOMANYOU”。FAHUIHAOZHONGGUOZHENGFUWANGZONGMENHUZUOYONG。

（二）推动更多政务BG视讯事项网上办理。

BG视讯QIESHITIGAOZHENGWUBGSHIXUNSHIXIANGWANGSHANGBANLIBILI，CHUFALVFAGUILINGYOUGUIDINGHUOSHEMIDENGWAI，YUANZESHANGGEJIZHENGWUBGSHIXUNSHIXIANGJUNYINGNARUWANGSHANGZHENGWUBGSHIXUNPINGTAIBANLI，BINGANZHAOGUOJIAZHENGWUBGSHIXUNPINGTAIXIANGGUANBIAOZHUNGUIFANZUZHISHISHI。GENJUTUIJINSHENPIBGSHIXUNBIAOZHUNHUAYOUGUANYAOQIU，TUIDONGGEDIQUGEBUMENWANGSHANGZHENGWUBGSHIXUNPINGTAIBIAOZHUNHUABGSHIXUNHEHULIANHUTONG，SHIXIANZHENGWUBGSHIXUNTONGYISHIXIANG、TONGYIBIAOZHUN、TONGYIBIANMA。TUOZHANWANGSHANGBANSHIGUANGDUHESHENDU，YANZHANGWANGSHANGBANSHILIANTIAO，SHIXIANCONGWANGSHANGZIXUN、WANGSHANGSHENBAODAOWANGSHANGYUSHEN、WANGSHANGBANLI、WANGSHANGFANKUI“YINGSHANGJINSHANG、QUANCHENGZAIXIAN”。

（三）拓展政务BG视讯移动应用。

BG视讯TUIDONGZHENGWUBGSHIXUNXIANG“LIANGWEIYIDUAN”DENGYANSHENTUOZHAN，WEIQUNZHONGTIGONGDUOYANGXING、DUOQUDAO、BIANLIHUABGSHIXUN。JIEHEGUOJIAZHENGWUBGSHIXUNPINGTAIBGSHIXUN，JIAQIANGHEGUIFANZHENGWUBGSHIXUNYIDONGYINGYONGBGSHIXUNGUANLI，TUIDONGGENGDUOZHENGWUBGSHIXUNSHIXIANGTIGONGYIDONGDUANBGSHIXUN。DIAODONGSHEHUIZIYUANLILIANG，GULIKAIZHANDISANFANGBIANMINBGSHIXUNYINGYONG。JIAQIANGZHENGWUXINMEITIJIANGUAN，TISHENGBGSHIXUNSHUIPING。

四、以集成提效能，推进线下“只进一扇门”

BG视讯YIQIYEHEQUNZHONGBANSHI“ZHIJINYISHANMEN”WEIMUBIAO，DALITUIXINGZHENGWUBGSHIXUNJIZHONGBANLI，SHIXIAN“DUOMEN”BIAN“YIMEN”，CUJINZHENGWUBGSHIXUNXIANSHANGXIANXIAJICHENGRONGHE，BUDUANTISHENGZHENGFUBGSHIXUNXIAONENG。

（一）推动实体大厅“多门”变“一门”。

YOUHUATISHENGZHENGWUBGSHIXUNDATING“YIZHANSHI”GONGNENG，WANSHANSHENG、SHI、XIAN、XIANGZHENZONGHEXINGZHENGWUDATINGJIZHONGBGSHIXUNMOSHI，TUIDONGJIANGCHUIZHIGUANLIBUMENZAIBENXINGZHENGQUYUBANLIDEZHENGWUBGSHIXUNSHIXIANGNARUZONGHEXINGZHENGWUDATINGJIZHONGBANLI，JIAKUAISHIXIAN“QIANTAIZONGHESHOULI、HOUTAIFENLEISHENPI、ZONGHECHUANGKOUCHUJIAN”，SHIXIANQIYEHEQUNZHONGBIXUDAOXIANCHANGBANLIDESHIXIANG“ZHIJINYISHANMEN”。CHUYINANQUANDENGTESHUYUANYINWAI，YUANZESHANGBUZAIBAOLIUGEDIZHENGFUBUMENDANDUSHELIDEBGSHIXUNDATING。

（二）推动线上线下集成融合。

YITUOWANGSHANGZHENGWUBGSHIXUNPINGTAI，SHISHIHUIRUWANGSHANGSHENBAO、PAIDUIYUYUE、XIANCHANGPAIDUIJIAOHAO、BGSHIXUNPINGJIA、SHIXIANGSHOULI、SHENPI（SHENCHA）JIEGUOHESHENPIZHENGZHAODENGXINXI，SHIXIANXIANSHANGXIANXIAGONGNENGHUBU、WUFENGXIANJIE、QUANGUOCHENGLIUHEN，WEIQIYEHEQUNZHONGBANSHIXIANXIA“ZHIJINYISHANMEN”TIGONGYOULIZHICHENG。

五、以创新促精简，让企业和群众“最多跑一次”

YIQIYEHEQUNZHONGBANSHI“SHAOPAOTUI”WEIMUBIAO，SHULIBIXUDAOXIANCHANGBANLISHIXIANGDE“ZUIDUOPAOYICI”MULU，JINGJIANBANSHIHUANJIEHECAILIAO，TUIDONGZHENGWUBGSHIXUNRUKOUQUANMIANXIANGJICENGYANSHEN，LIZHENGSHIXIANQIYEHEQUNZHONGBANSHI“ZUIDUOPAOYICI”。

（一）大力推进减材料、减环节。

ZHENGHESHEJIDUOBUMENSHIXIANGDEGONGXINGCAILIAO，TUIGUANGDUOYEWUSHENQINGBIAOXINXIFUYONG，TONGGUO“YIBIAOSHENQING”JIANGQIYEHEGERENJIBENXINXICAILIAOYICISHOUQI、HOUXUFANFUSHIYONG，JIANSHAOZHONGFUTIANXIEHEZHONGFUTIJIAO。CHONGFENYITUOWANGSHANGZHENGWUBGSHIXUNPINGTAI，YIYUQIYESHENGCHANJINGYING、QUNZHONGSHENGCHANSHENGHUOMIQIEXIANGGUANDEZHONGDIANLINGYUHEBANLILIANGDADEGAOPINSHIXIANGWEIZHONGDIAN，TONGGUOYOUHUABANSHIXITONG、JIANHUABANSHICAILIAO、JINGJIANBANSHIHUANJIE，RANGGENGDUOZHENGWUBGSHIXUNSHIXIANG“ZUIDUOPAOYICI”。

（二）推进“最多跑一次”向基层延伸。

ANZHAOTUIJINSHENPIBGSHIXUNBIANMINHUA“MASHANGBAN、WANGSHANGBAN、JIUJINBAN、YICIBAN”DEYAOQIU，JIAQIANGXIANGZHEN（JIEDAO）BIANMINBGSHIXUNZHONGXIN、CUNZHUANG（SHEQU）BGSHIXUNZHANDIANBGSHIXUN，TUIDONGJIYUHULIANWANG、ZIZHUZHONGDUAN、YIDONGZHONGDUANDEZHENGWUBGSHIXUNRUKOUQUANMIANXIANGJICENGYANSHEN，DAZAOJICENG“YIZHANSHI”ZONGHEBIANMINBGSHIXUNPINGTAI，JINYIBUTIGAOJICENGXIANGYINGQUNZHONGSUQIUHEWEIMINBGSHIXUNDENENGLI，TUIDONGSHIXIAN“ZUIDUOPAOYICI”SHENGSHIXIANXIANGCUNQUANFUGAI。

六、以共享筑根基，让“数据多跑路”

（一）建立完善全国数据共享交换体系。

GOUJIANQUANGUOTONGYI、DUOJIHULIANDESHUJUGONGXIANGJIAOHUANPINGTAITIXI，QIANGHUAPINGTAIGONGNENG、WANSHANGUANLIGUIFAN，SHIQIJUBEIKUACENGJI、KUADIYU、KUAXITONG、KUABUMEN、KUAYEWUDESHUJUDIAODUNENGLI。ANZHAO“TONGYISHOULI、PINGTAISHOUQUAN”DEYUANZE，JIANLISHUJUGONGXIANGSHOUQUANJIZHI。DUIYUWUTIAOJIANGONGXIANGQIEBGSHIXUNJIEKOUBUXUYAOGUANKONGCANSHUDESHUJU，YOUPINGTAIZHIJIETIGONG；DUIYUYOUTIAOJIANGONGXIANG，HUOZHEWUTIAOJIANGONGXIANGDANBGSHIXUNJIEKOUXUYAOGUANKONGCANSHUDESHUJU，YOUPINGTAITUISONGJIBUMENSHOULI。JIANLIXIANQIFANKUIJIZHI，DUIYUSHUJUXUQIUSHENQING，PINGTAIGUANLIBUMENYINGYU3GEGONGZUORINEIWANCHENGSHENQINGGUIFANXINGSHENCHA，BINGTONGGUOPINGTAIHUIFUSHOULIYIJIAN，BUYUSHOULIDEYINGHUIFUYUANYIN；YOUPINGTAIZHIJIETIGONGDESHUJU，YINGYUSHOULIHOU3GEGONGZUORINEITIGONG；YOUBUMENSHOULIDESHUJU，SHUJUTIGONGBUMENYINGZAISHOULIHOU10GEGONGZUORINEIWANCHENGSHENPI。

（二）加快完善政务数据资源体系。

BG视讯ZUNXUN“YISHUYIYUAN、DUOYUANXIAOHE、DONGTAIGENGXIN”YUANZE，GEJIZHENGFUYAOGOUJIANBINGWANSHANZHENGWUSHUJUZIYUANTIXI，CHIXUWANSHANSHUJUZIYUANMULU，DONGTAIGENGXINZHENGWUSHUJUZIYUAN，BUDUANTISHENGSHUJUZHILIANG，KUODAGONGXIANGFUGAIMIAN，TIGAOBGSHIXUNKEYONGXING。WANSHANSHUJUGONGXIANGZERENQINGDANJIZHI，JINYIBUMINGQUEGEBUMENGONGXIANGZEREN，ZAILUOSHIGUOWUYUANBUMENDIYIPISHUJUGONGXIANGZERENQINGDANDEJICHUSHANG，ZHIDINGFABUDIERPISHUJUGONGXIANGZERENQINGDAN，XINZENGTUOZHAN1000XIANGSHUJUGONGXIANGBGSHIXUN，JIAQIANGSHUJUGONGXIANGBGSHIXUNYUNXINGJIANCE，QUANMIANQINGLIBINGZHIZHIJINXIANGTEDINGQIYE、SHEHUIZUZHIKAIFANGGONGGONGSHUJUDEXINGWEI。

（三）做好政务信息系统改造对接。

ANZHAOSHEIBGSHIXUNXITONG、SHEIFUZEDUIJIEDEYUANZE，GEJIZHENGWUBUMENYAOJIAKUAIGAIZAOZIYOUDEKUACENGJICHUIZHIYEWUXINXIXITONG，BINGYUGEJIZHENGWUBGSHIXUNPINGTAIDUIJIE，SHIXIANKUACENGJI、KUADIYU、KUAXITONG、KUABUMEN、KUAYEWUSHUJUHULIANHUTONG，BIMIANSHUJUHEYEWU“LIANGZHANGPI”，JIANSHAOZAIBUTONGXITONGZHONGZHONGFULURU，TIGAOJICENGCHUANGKOUGONGZUOXIAOLV。GEJIZHENGWUXINXIHUABGSHIXUNXIANGMUSHENPIBUMENHEYUNWEIJINGFEISHENPIBUMENYAOLIANHEJIANLIZHENGWUXINXIXITONGQINGDANZHIDU，JIAQIANGQINGDANSHIGUANLI，DUIYUWEIANYAOQIUJINXINGGAIZAODUIJIEDE，BUSHENPIXINXIANGMU，BUBOFUYUNWEIJINGFEI。YUANZESHANGBUZAIPIZHUNDANGEBUMENBGSHIXUNGULIXINXIXITONG。

（四）推进事中事后监管信息“一网通享”。

JIJITUIJINKUABUMEN“SHUANGSUIJI、YIGONGKAI”JIANGUANXINXIGONGXIANG，YITUO“XINYONGZHONGGUO”WANGZHANHEGUOJIAQIYEXINYONGXINXIGONGSHIXITONG，TIGONGDENGJIBEIAN、XINGZHENGXUKE、XINGZHENGCHUFA、JINGYINGYICHANGMINGLU、YANZHONGWEIFASHIXINQIYEMINGDAN、JIANDUJIANCHA、ZHILIANGCHOUJIANDENGXINYONGXINXICHAXUNHEGONGXIANGBGSHIXUN。TUIJINSHIZHONGSHIHOUJIANGUANXINXIYUZHENGWUBGSHIXUNSHENDURONGHE，ZHENGHESHICHANGJIANGUANXIANGGUANSHUJUZIYUAN，JIAQIANGDUISHICHANGHUANJINGDEDASHUJUJIANCEFENXIHEYUCEYUJING，TUIJINXIANSHANGXIANXIAYITIHUAJIANGUAN。

（五）加强数据共享安全保障。

BG视讯YIFAJIAQIANGYINSIDENGXINXIBAOHU。YANJIUZHENGWUXINXIZIYUANFENLEIFENJIZHIDU，ZHIDINGSHUJUANQUANGUANLIBANFA，MINGQUESHUJUCAIJI、CHUANSHU、CUNCHU、SHIYONG、GONGXIANG、KAIFANGDENGHUANJIEANQUANBAOZHANGDECUOSHI、ZERENZHUTIHEJUTIYAOQIU。TIGAOGUOJIADIANZIZHENGWUWAIWANG、GUOJIASHUJUGONGXIANGJIAOHUANPINGTAIHEGUOJIAZHENGWUBGSHIXUNPINGTAIDEANQUANFANGHUNENGLI。TUIJINZHENGWUXINXIZIYUANGONGXIANGFENGXIANPINGGUHEANQUANSHENCHA，QIANGHUAYINGJIYUANGUANLI，QIESHIZUOHAOSHUJUANQUANSHIJIANDEYINGJICHUZHI。

七、保障措施

（一）建立健全“一网通办”的标准规范。

BG视讯YANJIUZHIDINGRENKOU、FAREN、DIANZIZHENGZHAODENGJICHUSHUJUGONGXIANGDEGUOJIABIAOZHUN。JIAKUAIWANCHENGDIANZIZHENGZHAOKU、RENKOUZONGHEKU、FARENZONGHEKU、GONGGONGXINYONGKUDENGGUIFANBIANZHIGONGZUO，JIAKUAIDIANZIZHENGZHAOYINGYONGTUIGUANGHEKUABUMEN、KUAQUYUHURENGONGXIANG。JIANLIJIANQUANZHENGWUXINXIZIYUANSHUJUCAIJI、SHUJUZHILIANG、MULUFENLEIGUANLI、GONGXIANGJIAOHUANJIEKOU、GONGXIANGJIAOHUANBGSHIXUN、PINGTAIYUNXINGGUANLIDENGFANGMIANDEBIAOZHUN。

（二）加快完善相关法规制度。

GEBUMENYAOZHUAJINSHULI“HULIANWANG+ZHENGWUBGSHIXUN”JIXUDEYIJIYUKAIZHAN“YIWANGTONGBAN”BUXIANGSHIYINGDEFALVFAGUIHEGUIZHANGZHIDU，JIAKUAITUIDONGLIGAIFEI。TUIDONGZHIDINGWANSHANXINXIBAOHUDEFALVZHIDU，QIESHIBAOHUZHENGWUXINXIZIYUANSHIYONGGUOCHENGZHONGDEGERENYINSIHESHANGYEMIMI。YANJIUZHIDINGZHENGWUBGSHIXUNSHIXIANGDIANZIWENJIANGUIDANGGUIFAN，TUIDONGKAIZHANXIANGGUANSHIDIAN，ZHUBUXIAOCHUDIANZIHUAGUIDANGDEFAGUIZHIDUZHANGAI。

（三）建立监督举报投诉机制。

YITUOZHONGGUOZHENGFUWANGJIGEDIZHENGFUWANGZHAN、GEJIZHENGWUBGSHIXUNPINGTAI、ZHENGWUBGSHIXUNREXIANDENG，CHANGTONGHUDONGQUDAO，FANGBIANQUNZHONGZIXUNBANSHIHETOUSUJUBAO，JIESHOUQUNZHONGJIANDU。JIANLIZHENGWUBGSHIXUNJUBAOTOUSUPINGTAI，TONGYISHOULIQIYEHEQUNZHONGDUIWEISHIXIANZHENGWUBGSHIXUN“YIWANGTONGBAN”、BANSHIBUBIANLIDENGTUCHUWENTIDEJUBAOTOUSU，BINGJISHIKAIZHANHECHACHULI。

（四）开展百项问题疏解和百佳案例推广行动。

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